RPA Platform Engineer

The purpose of Platform Engineer role is to support RPA IT Platform in alignment to the demand from across IT and Business areas.

About RPA:

Robotic Process Automation Function lead the strategy & support of our Shared Service platform (RPA Tool - Automation Anywhere) which is used to support IT, HR and Finance and there are great opportunities to demonstrate the capability to introduce efficient processes, workflow, features and functionality to improve further services to our customers. We work closely with Automation Anywhere to develop solutions and prioritize the introduction of new features and services to transform our IT services for our customers within AstraZeneca, enabling all areas of our business. We maintain the Control Room and associated License for AstraZeneca.

High Level Function Overview

• The Robotic Process Automation Platform Function are responsible to:

• Ensure the RPA Control Room & Clients are Available, Reliable and continuous for the business.

• Ensure the platform is secured. Access controls are maintained and handled as per GXP and SOX guideline, provide evidence to Audit.

• Ensure the license allocation and usage across the RPA platform

• Partnership with CFIT Development RPA team, IT capacity are well forecasted

• Demand Delivery of client machines to support the Accelerate process

• Ensure the RPA Platform is uplifted, patching cycles are aligned with the Automation Anywhere roadmaps

• Evaluate options to maximise the license and client utilisation by streamlining the process

• Release management of the BOT into production, and handle access and controls

Key Accountabilities

• To Handle Virtual Machines using VMWare vSphere Client, working knowledge in VMware / other virtual software required

• To Handle Windows Server 2016 / MS-SQL 2016

• Diagnose and solve system (Virtual Machines, Control Room Windows Servers) for faster workaround /resolution

• Responsible for the availability of RPA IT Platform, must upgrade RPA Platform when required

• Administer the Back-up/restore, client/Server Patching monthly & Quarterly

• Install, maintain, and support applications and Infrastructure for changing demands.

• Must have a basic knowledge on TCP/IP, DNS and DHCP services to diagnose and solve issues at Network layer

• Must have knowledge of Active Directory, Group Policies and its concepts, and the interaction between hardware, operating systems, network, data center, and application software, Linux and Unix are a plus.

• Must be able to handle the Incident, Request and Problem within the agreed SLA

• Perform Proactive & Reactive Monitoring of IT Infrastructure, action on Major & Critical alert whenever triggered.

Candidate Knowledge, Skills & Experience

• The ideal candidate can be having 1-7 years of experience

• Graduate/Post Graduate Degree in Computer Science or related discipline

• Good to have candidates with industry relevant certification in VMWare, Windows, AWS, Automation Anywhere, UI Path, Blue prism, etc.,

• ITIL Foundation Certified will be an advantage

• knowledge of Hybrid / Cloud Infrastructure will be an added advantage

• Candidate must have solid ability to balance partner demand and influence IT stakeholders

• Excellent organizational, time management and interpersonal skills; ambitious, detail oriented, and determined

• Candidate should be flexible and adaptable with the ability to work on multiple assignments and must be customer-facing;

• Ability to prioritize and manage work, adhering to critical and ambitious timelines in a fast-paced environment

• Ability to operate in a fast-paced, evolving environment and appropriately prioritize tasks, and keep abreast of the latest technology.

• Capability to work with people in different time zones.

Essential

• Relevant technical degree or equivalent

• Worked on RPA Tools as: Automation Anywhere, Ui Path, Blue Prism, VMWare.

• Proven skills and experience in Windows Server 2016 / MS-SQL 2016

• Knowledge of Active Directory, Group Policies and its concepts and VMWare vSphere Client, working knowledge in VMware

• Provide and receive accurate information in research projects & other communications.

• Ability to travel to AstraZeneca’s global Operations sites

• Ability to work well in diverse, multinational teams and proven ability to influence others to achieve positive outcomes

Desirable

• Master’s degree

• Demonstrated leadership skills interacting with senior leaders

• Understanding of the pharmaceutical/healthcare industry, IT trends and of competitor activity

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.