Capability Development Manager

About Our Company:

At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, daring thinking, and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe.

Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to build a strong culture of collaboration and partnership by engaging face-to-face in our offices 3 days a week. Our head office and BlueSky Hub in downtown Toronto are purposely crafted with collaboration in mind, providing space where teams can come together to strategize, brainstorm, and connect on key projects.

Our dedication to sustainability is also central to our culture and part of what makes AstraZeneca is a great place to work. We know the health of people, the planet and our business are interconnected which is why we’re taking bold actions to address some of the biggest challenges of our time, from climate change to access to healthcare and disease prevention.

Summary of Position:

Join our Capability Development team - a dedicated group of learning and performance experts committed to enhancing and empowering field force excellence. As strategic partners, we collaborate to evaluate, design, and implement impactful initiatives that elevate field operations, capabilities, and performance. Committed to fostering growth in ourselves and others, we champion innovation to deliver learning experiences that go far beyond traditional workshops. Our approach integrates adaptable micro-learning with targeted measurement, enabling our sales force to learn seamlessly within their workflow.

The Capability Development Manager will work with the cross-functional brand teams in our Biopharmaceuticals Business Unit (BBU) to optimize field force performance and drive desired business results for the brands.

What You’ll Do:

• As a strategic partner, proactively translate the business strategy into a longitudinal capability development plan for the field force. 
• Design, develop, and deliver impactful solutions that challenge and inspire others to elevate performance, using exceptional facilitation and presentation skills. 
• Demonstrate a continuous improvement mindset, through innovative thinking, targeted measurement, and agility to adapt to changing environments. 
• Enable new Sales Representatives/Key Account Managers to achieve their performance potential as they acquire foundational therapeutic knowledge, selling skills, and capabilities for usage of internal sales tools and systems.  
• Implement the Performance Partner Framework methodology which integrates key tasks, thinking, and roles required for successful capability development at AstraZeneca.
• Utilize strong project management skills to deliver on key assignments aligned with business unit and/or overarching departmental goals and vision.
• Leverage emerging technologies to deliver cutting-edge learning experiences while exploring and implementing innovative methodologies.   
• Demonstrate an entrepreneurial mindset leveraging local and global resources, managing third-party suppliers as appropriate. 
• Model AstraZeneca values and behaviors consistent with our organizational culture.  

What We’re Looking For:

• 5+ years of experience in pharmaceutical sales or healthcare, along with a Bachelor's degree.
• Knowledge of learning concepts and strong facilitation skills.
• Education background and relevant therapeutic experience are both assets. 
• Bilingualism in English/French is considered an asset.
• Builds strong relationships and networks; collaborates effectively and challenges constructively. 
• Demonstrates agility in thinking; analyzes current problems, generates new ideas, and prioritizes decisions balancing current and future business needs.  

• Inspires others and influences without authority using strong communication skills.  
• Embraces and leads change, helping others navigate through ambiguity. 
• Balances pushing boundaries through innovation with regulation and compliance requirements.

Who We Are:

Great People want to Work with us! Find out why:

• GTAA Top Employer Award for 10 years
• Top 100 Employers Award
• Canada’s Most Admired Corporate Culture
• Learn more about working with us in Canada
• View our YouTube channel

At AstraZeneca, we are on a journey to bring life-saving medicines to patients worldwide. Our commitment to decreasing global mortality rates is clear, as we shape the future by identifying scientifically-led commercial opportunities and acting swiftly to operationalize and scale them. Our agile and entrepreneurial team thrives on innovation, constantly pushing boundaries to improve patient outcomes. We foster an inclusive environment that empowers our people to experiment, learn from failures, and succeed together. Join us in making a meaningful impact on patients' lives and shaping the future of biopharmaceuticals.

Ready to make a difference? Apply now and be part of our journey!

AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing AZCHumanResources@astrazeneca.com.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.