Director Knowledge Management and AI Content Supply Chain IT Product Management.

Introduction to role:
Are you ready to lead the charge in transforming content supply chain solutions with AI? As the Director of Knowledge Management and AI Content Supply Chain IT Product Management, you'll be at the forefront of innovation, driving the global vision for AI-augmented solutions across Alexion. This role is your chance to blend technology with business acumen, enhancing efficiency, quality, and compliance worldwide. You'll champion frameworks that support rapid deployment and evolution of AI-powered digital capabilities, ensuring Alexion leverages intelligent platforms for consistent knowledge and content lifecycle management.

Accountabilities:
In this dynamic role, you'll set strategies and orchestrate the delivery of innovative IT products that revolutionize knowledge management and digital content processes globally. Your key accountabilities include:

- Business Case Creation: Develop compelling business cases that articulate strategic and financial benefits of AI transformations, aligning initiatives with Alexion’s overarching business and AI strategies. Advocate for investments by demonstrating global ROI, efficiency, and compliance improvements.
- Global Workflow Optimization: Analyze, design, and optimize content supply chain workflows worldwide to embed AI tools seamlessly, identify process bottlenecks, and ensure consistent adoption across diverse business functions including marketing, medical, and beyond.
- Change Management & Adoption: Lead holistic change management strategies to facilitate successful global rollout of new AI-powered solutions. Design engagement campaigns, training programs, support systems, and workshops to drive adoption, enhance user experience, and support transition across geographies.
- Utilization & Value Realization: Articulate and promote the positive impact of AI throughout Alexion, driving adoption rates and maximizing utilization in content creation, distribution, and governance processes at scale.
- Framework Development: Architect robust, reusable frameworks for integration of current and future AI technologies, enabling agile and repeatable deployments and ongoing innovation on a global scale. Set clear guidelines and governance models for all regions.
- Product Lifecycle Management: Lead full lifecycle management of knowledge management and content supply chain IT products, adapting global best practices to keep solutions compliant, intelligent, and scalable.
- Analytics & Continuous Improvement: Leverage advanced analytics to monitor effectiveness, user engagement, and knowledge transfer outcomes globally, using insights to drive continuous improvement and innovation.
- Regulatory Compliance: Ensure all content and knowledge management platforms meet international compliance standards, regulatory requirements, and global governance policies.

Essential Skills/Experience:
- Global leadership experience in knowledge management, AI-powered content solutions, and IT product management within biopharma, healthcare, or technology sectors
- Proven success delivering complex portfolios and large-scale projects with global reach, focused on digital content, AI platforms, and collaborative tools
- Strength in business case development, workflow optimization, stakeholder engagement, and data-driven product strategy
- Expertise in change management and user-centric global adoption practices
- Strong understanding of international licensing and cost management models for digital products
- Exceptional communication and influencing skills across diverse stakeholder groups and geographies
- Demonstrated ability to lead and mentor high-performing teams, driving innovation and operational excellence at a global level

- Proficiency in English (additional languages considered a plus)

Desirable Skills/Experience:
- 5+ years leading large-scale, international knowledge management, content supply chain, or AI integration initiatives
- Expertise in advanced AI content tools (e.g., Synthesia, Jasper.AI), digital platforms, and global compliance standards
- Ability to align solutions to worldwide business and technology strategies

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office in Barcelona. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca's Alexion division, you'll find an environment where innovation thrives! Our entrepreneurial spirit combined with the resources of a global pharma creates a unique space for growth. Here, every day is an opportunity to make a difference in the lives of patients with rare diseases. You'll be part of a team that values integrity, inclusiveness, and connection to patient experiences. With tailored development programs and a supportive community of leaders and peers, your career path is not just a journey but a chance to impact lives meaningfully.

Ready to take the next step in your career? Apply now to join our team!

Date Posted

Closing Date

Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact accommodations@Alexion.com. Alexion participates in E-Verify.