Engagement Analyst

Join AstraZeneca's External Expert Engagement Services (E3S) Team as an Engagement Analyst!

We are looking for a dedicated and dynamic individual to join our General Business Services (GBS) unit as an Engagement Analyst. This entry-level role is perfect for those with a customer service attitude, exceptional attention to detail, and a passion for managing multiple projects simultaneously. Experience in the pharmaceutical industry is a plus.

Key Responsibilities:

• Application and Request Management: Review and ensure the completeness of incoming External Expert/Patient engagement applications and requests.

• Triaging and Guidance: Manage the triaging of requests to appropriate reviewers and business areas, providing expert guidance to ensure timely acquisition of necessary approvals.

• Preliminary Contracting Reviews: Conduct preliminary reviews to prevent engagement with barred or restricted entities, ensuring compliance.

• Contract and Agreement Management: Oversee the timely execution of Letters of Agreement (LOAs) and contracts in line with service level agreements, ensuring all documentation is received before program start dates.

• Data Collection and Compliance: Collect key data elements to adhere to physician payment reporting requirements (Open Payments, EFPIA), collaborating closely with the payment team.

• Communication and Coordination: Facilitate provider requests for LOA/contract changes, ensuring effective and prompt communication with all partners.

Essential Skills/Experience:

• Customer Service Approach: Demonstrates a keen focus on customer needs and effective communication skills.

• Detail Oriented: Strong attention to detail and ability to ensure accuracy in all tasks.

• Effective Communication: Excellent written and verbal communication skills in English.

• Multitasking and Organization: Ability to manage multiple projects, prioritize activities, and work independently to adjust workloads as needed.

• Technical Proficiency: Skilled in Salesforce, Excel, Word, and quick adoption of AstraZeneca's administrative tools.

• Ethical Integrity: High ethical standards with a commitment to operating with discretion.

Desirable Skills/Experience:

• Pharmaceutical Experience: Prior experience in biopharmaceutical industry roles (Sales, Marketing, Research & Development, Compliance, Legal, Procurement) or consulting with pharmaceutical clients.

• Compliance Knowledge: Familiarity with compliance, finance, auditing, quality assurance/control, SOX, and risk management.

• Global Perspective: Experience working in a multicultural global environment.

Why AstraZeneca?

At AstraZeneca, you'll be part of a team that drives the delivery of life-changing medicines. We value diversity and encourage bold thinking, providing a collaborative and innovative work environment. Join us in our mission to harness progressive science and improve the lives of patients around the world. We offer a flexible work schedule, combining in-person collaboration with individual flexibility.

Ready to make a difference? Apply today to join our vibrant team and contribute to a better health future for all.

Be proud to work at AstraZeneca, making significant contributions to the healthcare sector globally.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.