Regional Customer Director WEST – Immunology

Regional Customer Director, WEST – Immunology

Introduction to role:

Are you ready to make a difference in the world of Immunology? As a Regional Customer Director (RCD) for the West Region, you'll be at the forefront of shaping AstraZeneca's connections with Rheumatologists and emerging specialties. This customer-facing field role supports the US Immunology Franchise by identifying and developing External Scientific Experts (ESEs), capturing insights, advancing advocacy, and building partnerships. Reporting directly to the Immunology Senior Director, you'll collaborate with internal stakeholders and external customers to drive brand advocacy and foster innovation.

Accountabilities:

• Accountable for the quality, breadth, and depth of Rheumatologist Commercial External Scientific Expert (ESE) relationships at the regional/area level.
• Build customized Regional Marketing plans that maximize ESE support of brand objectives, optimize brand investments, and align Sales Force strategies to deliver business outcomes in a matrixed team environment.
• Leverage key opinion leader insights to build market leadership, advocacy, and commercial strategies through tactics such as advisory boards, expert panels, peer-to-peer content, product theatres/symposiums, and 1:1 engagements.
• Expand AstraZeneca’s partnerships with ESEs (Rheumatologists, Immunology networks, Patient Advocacy groups) to advance disease state understanding and improve patient care.
• Collaborate with cross-functional partners—Sales, Brand, Medical Affairs, Market Access, and Institutional Account Managers—to drive brand leadership with HCPs and top IDN accounts.
• Lead AstraZeneca’s presence at key national and regional congresses, including product theatres, speaker programs, booths, and ESE interactions.
• Establish AstraZeneca as a leader in Lupus while expanding presence across the growing Immunology portfolio.

Essential Skills/Experience:

• Bachelor’s degree required with 8+ years of experience in the pharmaceutical or biotech industry.
• Broad Commercial and/or Medical Affairs roles and strong Immunology clinical and business acumen.
• Skilled at influencing without authority and thriving in highly collaborative environments.
• Demonstrated ability to design, implement, and drive project plans, programs, and related initiatives.
• Strong capability to navigate challenging conversations with both internal and external stakeholders.
• Proven success working in an agile environment, shaping and delivering innovative solutions.
• Willingness to travel (~40–50%) in support of national, regional, and local brand initiatives.

Desirable Skills/Experience:

• Resides within the West Geography including: Colorado, Arizona, and California (major metro city).
• Experience working with Rheumatologists and other Immunology specialists at Strategic partner level.
• Proven track record of developing strong business relationships with top individuals, systems, and customers in immunology (current relationships with Rheumatologists/Lupologists preferred).
• Second degree, e.g. MBA or PhD.

The annual base pay for this position ranges from $ $180,875.20 – $271,312.80 USD. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program. Benefits offered include a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Why AstraZeneca?

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

AstraZeneca offers an environment where you can be at the forefront of healthcare innovation. With our unique position as medical leaders across the enterprise, we shape the future of healthcare by nurturing relationships with external experts. Here, you can accelerate change through partnerships that make a meaningful impact on patients' lives. Our dynamic team thrives on collaboration and innovation, providing endless opportunities for personal growth and development.

Ready to join us on this exciting journey? Apply now to become part of our thriving BioPharmaceuticals team!

Date Posted

04-Sept-2025

Closing Date

17-Sept-2025

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.