Learning Technology Advisor

R&D GxP Learning is part of Process, Quality, Learning & Transformation in BioPharmaceuticals Clinical Operations. We are committed to delivering accessible, sustainable & compliant learning solutions that consider diverse needs of our R&D learners. Our strategy consists of 3 key learning programs:

QMS GxP – protects our licence to operate by ensuring we are compliant with external regulations.

Clinical Execution Excellence – enables effective end-to-end delivery of clinical trials.

Clinical Innovation – leverages learning to bring awareness on the industry trends.

Leadership of the team includes, among others, Learning Program Leads & R&D GxP Learning Operations Director. The former oversees execution of their respective program strategy while the latter ensures alignment with business objectives & operational success across all 3 programs.

Our team fosters inclusion by creating a psychologically safe environment where we recognize each other’s accomplishments, freely express, & respect each other’s opinions.

Job SpecificGeneral Accountabilities

• Collaborates with Global Learning Services for updates of R&D procedural documents in Cornerstone and makes corresponding assignments to roles as outlined by Business Learning Leads

• Upkeeps the R&D procedural document log

• Maintains and updates R&D training matrix spreadsheet 

• Updates and maintains learning plans in Cornerstone per request from learning technology partners

• Oversees the subscription of key reports to Business Learning Leads

• Creates and maintains LMS system standards for key tasks

• Solves training related issues or escalate to the appropriate partner, from shared mailbox and ticketing system 

• Generates communications on learning technology system updates and improvements

• Supports audit and inspections by providing requested documents and reports from LMS

• Acts as an expert in the Learning Management System and advise on system possibilities

• Collaborates with Learning Technology Managers and support them in Partnering with Business Learning Leads

• Facilitate and co-facilitate sessions about Learning Management System and function specific sessions

Learning Technology Team Accountabilities

• Fosters a collaborative work environment that promotes inclusion, diversity, and a speak up culture

• Communicates effectively and respectfully with learning colleagues and business stakeholders

• Maintains knowledge of relevant industry information affecting the learning technology area

• Conducts training for colleagues and business stakeholders as required

• Involved in the development of new and improved processes

• Mentors Learning Technology/PQL&Tcolleagues

Requirements:

Essential

Desirable