Content Excellence AI Adoption and Enablement Manager
Job Title: Content Excellence AI Adoption and Enablement Manager
Location: Mississauga, Ontario
At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe.
Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week. Our head office and BlueSky Hub in downtown Toronto are purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects.
Our dedication to sustainability is also central to our culture and part of what makes AstraZeneca a great place to work. We know the health of people, the planet and our business are interconnected which is why we’re taking ambitious action to tackle some of the biggest challenges of our time, from climate change to access to healthcare and disease prevention.
Introduction to Role:
Reporting to the Director, Content Excellence in GBS, this role focuses on This role leads the training, adoption, and scaling of AI capabilities across GBS Content & Omnichannel Services. The focus is on enabling teams across regions and roles to confidently and responsibly use AI to improve content quality, speed, compliance, and business outcomes across AstraZeneca’s content supply chain.
Accountabilities:
Lead AI training and adoption
Design and deliver engaging, hands-on, role-based AI training for in-market teams, nearshore creative studios, and offshore content producers.
Create clear enablement assets and pilot-to-scale playbooks that support sustained adoption of GenAI and relevant AI applications across GBS processes and roles.
Plan and complete adoption programs with defined scope, timelines, risks, and change plans, adapting approaches to meet diverse learning styles and team needs.
Partner with cross-functional team members to surface and resolve issues, progress decisions, and remove barriers to adoption, raising with management support when needed.
Identify, evaluate, and recommend AI applications and models for key use cases such as generative content creation, component management, automated tagging, translation, MLR-ready content support, and performance analytics.
Monitor emerging trends in generative AI, modular content, and compliance-by-design solutions, translating innovation into secure, responsible, and scalable tools.
Support AstraZeneca’s content supply chain transformation by balancing innovation, usability, and regulatory standards.
Operationalize standards and governance
Partner with GBS content delivery leaders to implement content excellence standards, including design systems, metadata taxonomy, prompting guidance, and AI governance.
Ensure AI-enabled workflows are consistent, compliant, scalable, and inclusive across teams and markets.
Translate sophisticated AI concepts into clear, accessible value narratives for diverse audiences.
Build cases, recommend priorities, and support leadership decision-making around sequencing, scale-up, and investment.
Build AI opportunities for leadership
Measure impact and guide decisions
Define, track, and communicate AI adoption and impact metrics, including cycle time reduction, cost per asset, compliance-ready output (“right first time”), metadata completeness, usage, and downstream business outcomes.
Provide clear, decision-ready insights that advise investment, prioritization, and scaling decisions.
Essential Skills/Experience:
- 8+ years of experience in pharma, life sciences, healthcare, or technology, with demonstrated experience in AI implementation, digital transformation, or technology adoption.
- Bachelor’s degree in Marketing, Business, Information Technology, Computer Science, Data Science, Engineering, or a related field; advanced degree preferred.
- Demonstrated AI fluency across the content supply chain, including use-case design, tool or vendor evaluation, implementation, training, and measurement.
- Proven experience leading end-to-end initiatives, including planning, execution, risk management, and delivery of measurable outcomes.
- Strong ability to collaborate and influence across functions such as medical, marketing, legal/compliance, IT, and agency partners.
- Clear, inclusive communication skills with the ability to explain complex concepts in straightforward, practical terms.
- Experience supporting change and adoption, including training, enablement, and stakeholder engagement.
- Ability to organize work, set priorities, and manage multiple initiatives, with appropriate support and alignment.
Great People want to Work with us! Find out why:
- GTAA Top Employer Award for 10 years
- Top 100 Employers Award
- Canada’s Most Admired Corporate Culture
- Learn more about working with us in Canada
- View our YouTube channel
Are you interested in working at AZ, apply today!
$143,960.00 – $215,940.00
We are using AI as part of the recruitment process.
This advertisement relates to a current vacancy.
AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing AZCHumanResources@astrazeneca.com.
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Annual base salary for this position ranges from 0.00 to 0.00.AstraZeneca is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The range provided in this posting represents an offer pay range used in a majority of situations. The base pay offered will vary depending on multiple individualized factors, including the candidate's skills and experience, job-related knowledge, and other specific business and organizational needs. In some cases, offers outside the range may also be considered to address unique circumstances.
In addition, our permanent positions offer an annual Variable Pay Bonus/Short Term Incentive opportunity as well as eligibility to participate in our equity-based long-term incentive program (if applicable to role). Benefits offered for permanent roles include a competitive Flex Benefits & Retirement Savings Program, 4 weeks’ paid vacation, and annual Personal Days. Fixed Term Contract/Temporary positions (excluding students) are offered a Contract Benefits Program.
We are using AI as part of the recruitment process.
This advertisement relates to a current vacancy.
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.
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