Product Success Manager

Product Success Manager

Barcelona

Competitive Salary + Benefits

Introduction to Role:

Join us at AstraZeneca's Enterprise Data Information & Availability Services, a central team leading Data, Analytics and AI Platforms and Solutions. We're looking for a Product Success Manager to play a key role in the continued growth and success of our services.

You'll be the bridge between our partners and our service teams, ensuring their expectations are exceeded while advocating for their requested product improvements and enhancements. This is your chance to shape AstraZeneca's digital journey and accelerate our growth!

Accountabilities:

As a Product Success Manager, you'll develop an in-depth understanding of our services, provide guidance to users on how to enhance their value, collaborate with collaborators to understand their delivery plans, and work closely with the Service Teams and Architecture to ensure full visibility of partner needs.

You'll also work with our vendors to understand and influence the product roadmap, develop product success measures, and run a communications plan that keeps all customers updated on Service roadmaps and value creation.

Essential Skills/Experience:

• Experience working alongside teams using data management and data ops technologies (examples: Snowflake, dbt, FiveTran, Neo4j)

• Prior experience in a SaaS organization is ideal

• Demonstrable experience working with multiple internal collaborators to deliver complex roadmaps

• Strong experience in building partnerships with technical vendors

• Excellent communication and facilitation skills

• Experience working in a global organization with diverse cultures

• Good awareness of GxP and SOX compliant platforms and services

• Ability to understand customer needs, difficulties, and preferences

• Strong project management skills

• Effective communication skills to convey the value proposition of the product

• Ability to build and maintain strong relationships with collaborators

Desirable Skills/Experience:

• Strategic approach to identify opportunities for growth, anticipate market trends, understand how vendor roadmaps will change our Services and know how to position these effectively with our collaborators.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn't mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Why AstraZeneca?

At AstraZeneca, we're leading a transformation, fusing our digital and data capabilities with backing from the business. We're bringing to bear our leading technologies and exploring data to make improved decisions. We're always applying the latest technologies and ways of working.

We've worked hard to set up our tools and platforms. Now we're demonstrating them to make use of our data. Our data is available across the business and is powering us to make more informed decisions, every day.

We're not only backed by huge investment, we also feel valued. And, as our data and digital capabilities expand every day, we know we're playing our part in accelerating AstraZeneca's growth. With that comes exciting opportunities to shape the future of the business and the industry. There's no better time to join.

Ready to make a difference? Apply now and join us in our mission to create life-changing medicines!

Where can I find out more?

Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/

Follow AstraZeneca on Facebook https://www.facebook.com/astrazenecacareers/

Follow AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.