Project Service Lead

Job Title: Project Service Lead

• Work Location: Manyata Tech Park, Bangalore, India

• Work Schedule: Three days on-site, two days remote (3/2)

• Work Hours: 2 pm - 11 pm IST

• Career Level: E

About AstraZeneca:

At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe. 

Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week. Our offices are purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects. 

About Global Business Services ​:

In Global Business Services (GBS) we dare to change the way we work – we are brave, resilient and take smart risks with a focus on simplifying the way we work.  Through our global scale and diverse services, we look to drive value through our innovation and expertise.  This requires a team who see no boundaries, can collaborate, challenges the norm, feels empowered, and stays motivated and engaged. 

In our role as a global business services group, we are passionate about working smarter, to free up time, free up money, protect value and provide new capabilities to the enterprise – all to push the boundaries of science to deliver life-changing medicines.

About GBS Project Services:

Join us in GBS Project Services and be part of the teams that contribute to life-saving medicines in oncology, immunology, rare disease, and other areas, improving millions of lives worldwide.  Drive innovation at the forefront of science and business by applying your experience and capabilities across diverse, cross-departmental opportunities in AI, data analytics, operations, finance and beyond. Our environment fosters collaboration and growth through comprehensive training and mentorship.

As part of GBS Project Services, you'll get to reimagine the role of consulting within industry by working in a start-up environment alongside internal clients with deep expertise, offering unique opportunities for collaboration and creativity as you see a project through its end-to-end lifecycle, innovating at each step and experiencing the impact of your solutions to our company and our patients. We cultivate a supportive culture on a broad scale, enabling connection and cross-functional collaboration at the global and local level, allowing you to shape AstraZeneca's strategic direction and the goals of GBS Project Services for 2030 and beyond.  

Accountabilities

• People management – line lead a team of project managers, coordinators, and analysts, encouraging a culture of teamwork, excellence, and continuous improvement.

• Business development – find opportunities to deliver savings and successful outcomes to internal customers, and advance as appropriate to the Project Services Director.

• Quality assurance – implement and maintain quality control processes to ensure delivery of high-quality services aligned with standard process.

• Customer service – maintain relationships with customers in line with the customer relationship strategy and plan, ensuring our services delight our customers.

• Project management – manage projects, ensuring timely delivery and quality outcomes.
  

Crucial Skills/Experience

• Bachelor’s Degree or equivalent experience

• Track record in leading projects of medium complexity

• Management consulting experience

• Experience in people management and developing and motivating teams

• Strong sense of customer service and customer engagement

• Experience in project and quality assurance practices

• Demonstration of strong influencing, communication, and relationship-building skills

• Comfortable and skilled in operating in a sophisticated operational matrix organization across diverse, global teams

Desirable Skills/Experience

• Project Management Certification

• Change Management Certification

• Pharmaceutical or equivalent global & complex organization experience; experience of working within a quality and compliance environment and application of policies, procedures, and guidelines

At AstraZeneca, we are trusted partners who are connected and integrated across the global enterprise. We work closely with all functions from Commercial to Manufacturing, opening up greater development opportunities for more responsibility on a global scale. Join us on our journey of growth and evolution as we find better ways to translate value for the business and our patients.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Ready to make a difference? Apply now!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.