Local Case Intake Senior Team Manager, GBS Patient Safety

Job Title: Local Case Intake Senior Team Manager, GBS Patient Safety

Career Level- E

Introduction to role

Are you ready to lead a dynamic team in a fast-paced environment? As the Local Case Intake Senior Team Manager, you will oversee the local case intake process for Japan regulatory reporting, ensuring efficient and compliant handling of adverse event reports. This pivotal role requires strong leadership skills, in-depth knowledge of pharmacovigilance regulations, and the ability to manage a team effectively. You will be responsible for managing the team that handles local case data entry activities for Japan regulatory reporting, as determined by the GBS PV Strategy and Operating Model. Fluency in both Japanese and English is essential for this role.

Accountabilities

• Coordinate with the Japan Team Manager based in Bangalore and report to the Japan Regional Director and, when required, to the PS Senior Director.

• Lead and manage a local case intake team, providing guidance, training, and performance management to ensure high-quality standards in case processing.

• Oversee the intake, processing, and reporting of Individual Case Safety Reports (ICSRs) in compliance with pharmacovigilance regulations and AZ standards.

• Ensure timely and accurate processing of information for all patient safety cases.

• Oversee Health Authority interactions and act as an escalation point for senior involvement when necessary.

• Monitor and analyze local case intake metrics, prepare reports on key performance indicators (KPIs), and identify areas for improvement.

• Stay updated on changes to local and global pharmacovigilance regulations, ensuring consistency between global and local processes.

• Participate in audits and inspections to ensure the local case intake process is audit-ready.

• Serve as a liaison between local and global levels, communicating changes related to the local pharmacovigilance organization.

• Participate in ad-hoc Global, Regional, or local MC case handling projects.

Essential Skills/Experience

• Degree Qualified – Pharmacy/ Medical/ Science

• Proven track record of team management (2-5 years)

• Life-science background

• Ability to work in a fast-paced environment and meet tight deadlines

• Excellent leadership and team management skills, with the ability to motivate and develop staff in a multicultural environment

• Experience in working cross-functionally

• Ability to set and manage priorities, resource goals, and project initiatives

• Ability to influence strategically to obtain desired outcomes while maintaining effective, positive organizational relationships

• Excellent attention to detail

• Excellent written and verbal communication skills

• Japanese language proficiency Test (JLPT): N2 or higher

• English language proficiency: B1 Threshold based on Common European Framework Reference for Languages (CEFR)

Desirable Skills/Experience

• Higher Degree (MBA, PhD) preferred in relevant field

• Thorough knowledge and experience of pharmacovigilance within the pharmaceutical industry

• Thorough knowledge of current pharmacovigilance and regulatory developments

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, you'll join a hardworking distributed team that powers our mission to better serve patients every day. We bring to bear exciting new technology and digital innovations to accelerate our evolution, always looking ahead to new challenges. Our entrepreneurial spirit drives us to apply creativity to every task, taking smart risks to turn ideas into reality. With countless opportunities available, this is the place to build an unrivaled reputation while making a significant impact on patients' lives.

Ready to make a difference? Apply now to join our team!

Date Posted

10-Dec-2025

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.