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Associate - Spotfire Admin

Plats Chennai, State of Tamil Nādu, Indien Jobb-id R-197181 Datum inlagd 05/10/2024

JOB TITLE: Spotfire Admin


Leverage technology to impact patients and ultimately save lives

Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!


AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.


It’s a dynamic and results-oriented environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross- functionally and broadly together.

About the role

AstraZeneca are looking for a dynamic, Spotfire Administrator to work with our Data visualization services & platforms team

Our Enterprise AI & Visualisation Services department at AstraZeneca is keen to recruit a skilled and enthusiastic Visualization Platform Engineer who is keen to use and further develop their Service management & technical abilities in Data Visualization services & platforms

AstraZeneca is a world-renowned Pharmaceuticals company that develops and manufactures therapeutic treatments to prevent, cure or alleviate human diseases. We are serious about leveraging data and emerging technologies to push the boundaries of science even further, and continually improve every step along our complex value chain. Joining our inclusive and diverse team would offer you a great opportunity to take your career to the next level and beyond.

Introductory paragraph

AstraZeneca is a global biopharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world's most serious diseases. At AstraZeneca, we're proud to have a workplace culture that inspires innovation and collaboration. Here, you would express diverse perspectives, contribute to an energised environment and provide creative ideas - and be rewarded for this.

The Service Platform Engineer role is responsible for running & evolving the Administration operations for the AZ Enterprise Visualization platforms. This role underpins the maintenance & governance of enterprise visualization platforms. This role requires a global remit with up to 3 regions at a minimum of 40% of overlap time, will report into IGNITE – EAI&Viz – Visualization Platform Service Lead.

We are recruiting for engineers to be based at our GITC site - Chennai. As an engineer you will support solution development, provide technical leadership, and take responsibility for delivery. You are a T-shaped engineer, a person with a broad range of knowledge and experience across Visualisation platforms like Spotfire, PowerBI, Qliksense.

Explain what the role involves

What you’ll do

  • As a support analyst, you will assist end users with their Spotfire related queries and issues. You will provide troubleshooting assistance, resolve technical problems, and offer guidance on best practices. This role requires strong problem-solving and communication skills.

  • Plans all activities associated with Spotfire upgrade, implementation and maintenance of platforms & solutions

  • Ensure aligned to appropriate ServiceNow SLAs and set processes

  • Simplify ways of working and managing platforms in the overall e2e platform service management process

  • Establish Release and Quality Management processes and standards, ensure code quality and consistency, adherence to standards for both central and federated development workstreams

  • Proactively identify trends, determine incident root causes, and manage adverse events from identification to resolution

  • Strong understanding of data warehousing,data models,dashboard development with applied experience on analyzing structured datasets

  • Strong and effective inter-personal and communication skills and the ability to interact professionally with a diverse group of users and staff.

  • Participate in on-call rotations and be available for issue resolution activities.

Highlight the skills and capabilities needed

Essential for the role

  • 4 to 6 years of progressive Visualization platforms & applications build, maintenance and platform support experience and running production support operations

  • Engaged in e2e lifecycle activities of Visualization platforms & applications Design, Build, Test, Maintenance & Production Support.

  • The Visualization Senior Platform Engineer role essential and must have specializations include:

  • Platform Administartion Operations

  • Service Management – ServiceNow

  • Visualization Services & Tooling

  • Spotfire

  • PowerBI

  • Databases – Oracle, SQL Server, PostgreSQL, Redshift and so forth

  • e2e Software Lifecycle Management.

Education, Qualifications, Skills and Experience



  • Any stream of engineering Bachelor’s degree

  • Experience working in a global organization with multi-partners, stakeholders and team members are spread out in a diverse culture environment

  • Good knowledge & experience in IT Service Management - Change, Release, Incident and Problem Management processes

  • Good knowledge & experience e2e Software Lifecycle management & Service delivery

  • Good knowledge & experience working with RDBMS and Visualization services, technologies & platforms

  • Good knowledge & experience on Visualization platforms system administration, governance and application maintenance

  • Good knowledge & understanding of ITIL / SOx / GxP processes

  • Ability to learn and understand new technological trends & concepts

  • Good listening, presentation; written & verbal communication & stakeholder management skills

  • Good analytical & logical reasoning ability with a proactive approach to problem solving and inter/intra personal skills

  • Exposure to platforms observability & service health monitoring tools

  • Understanding of pharmaceutical / life-sciences business process & data models

  • Possess good knowledge of Change, Release, Incident and Problem Management processes.


We’re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.

We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.


Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.


Our Social Media, Follow AstraZeneca on LinkedIn

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.

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